Masaya365 Casino Terms and Conditions
Welcome to Masaya365 Casino
We are an online gaming platform operated under a legal business license in the Philippines. Before using our services, it’s important that you carefully review and understand the following terms and conditions. By accessing and using our platform, you agree to comply with all applicable laws and regulations. Please note, we do not accept responsibility for violations of local regulations by users. Your access to the platform signifies your full acceptance of these terms.
1. Platform Legitimacy and Compliance
Masaya365 Casino is a legally licensed online gaming operator in the Philippines, ensuring compliance with all relevant laws and regulations. We prioritize the protection of our users’ rights, and users must ensure compliance with local laws before accessing our services. By logging into our platform, you acknowledge and accept all platform regulations.
2. Transaction Agreement
To ensure a smooth betting experience, members must familiarize themselves with the platform’s rules before placing any bets. By entering the platform and agreeing to place a bet, you acknowledge your acceptance of all agreements and rules of the platform.
- Account Security: We recommend that members regularly update their login and fund passwords to maintain account security.
- Account Responsibility: Members are responsible for safeguarding their account and login information. Any bets placed using a member’s account and password will be considered valid. The platform bears no responsibility in case of password theft or unauthorized access.
3. Betting Related Terms
- Invalid Bets: Unsuccessful submission of online bets will render the bet invalid.
- Disconnections: Automatic or forced disconnection during a draw without a result will not affect the draw settlement.
- Incorrect Draw Results: If there is no prize draw on the official website or if the draw result is incorrect, the platform will refund prizes or purchases accordingly.
- Data Loss: Any announcements due to natural disasters, hacker intrusions, or network issues causing data loss will be considered final.
- Transaction Records: All electronic transactions are recorded, and in case of a dispute, betting records will serve as the standard.
- Bet Cancellation: The platform reserves the right to cancel bets made using improper methods or harmful practices and deactivate member accounts accordingly. It also reserves the right to freeze accounts and forfeit balances due to repeated account misuse or malicious activity.
4. Preventing Money Laundering
To prevent money laundering, users must wager 30% of their deposit amount in lottery games before being eligible for a withdrawal. Failure to meet this condition will result in the finance department rejecting the withdrawal request.
5. Customer Service and Contact Information
Customer service can only be accessed through the official online service feature on the platform. Any other contact information claiming to represent the platform is fraudulent and should be disregarded. Users are advised to verify the authenticity of customer service channels to avoid scams.
6. Account Security and Responsibilities
- Age Requirement: Users must be at least 18 years old to use our services.
- Account Protection: You are responsible for protecting your account, passwords, and personal privacy information. The platform is not liable for any financial or property losses due to unauthorized account access or improper protection of your personal data.
7. Platform Revisions and Updates
The platform reserves the right to revise and update these terms and game rules periodically. Any revised terms will become effective upon announcement. By continuing to use the platform after such updates, users agree to accept the changes.
8. Interpretation and Disputes
The platform reserves the right to interpret and resolve any unclear matters or disputes not covered by these terms and conditions.
Conclusion
These terms and conditions govern the use of Masaya365 Casino’s online gaming platform. It is essential to understand and follow these regulations to ensure a safe and enjoyable gaming experience. If you have any questions or concerns, please contact our customer service team. Thank you for choosing Masaya365 Casino, where we are committed to providing a secure and entertaining gaming environment.